Retail Design & Strategy

From the death of High Street to the primacy of Amazon, retailing has changed drastically over the past two decades. And with the spread of the COVID-19 epidemic, a shift in how we shop might be the only certainty we have about the future.

Still, how we experience products and services — and what they say about our values — will remain a fundamental part of life.

Over the years, Scott Mitchem has sought to infuse something deeper into his many projects, designing experiences that celebrate local culture, contribute to a solution, or show community leadership and passion — even when there is no transaction to turn.